Product, Engineering, Go To Market

A young person with long, wavy hair sits in front of a plain background, looking directly at the camera.
A young person with long, wavy hair sits in front of a plain background, looking directly at the camera.

Meta

meta.ai

Product Manager, Leadership — AI Studio Growth & Creator AI

Menlo Park, CA

September 2023 - May 2026

Senior IC product lead for AI Studio creator activation and AI-quality systems, focused on helping creators launch safer, higher-quality AI experiences across early Llama-based creator cohorts.

  • Led two cross-functional pods across ~20 engineers, design, data science, integrity, growth, and creator partnerships while owning roadmap planning, launch reviews, and leadership readouts.

  • Improved creator activation by 22% across persona creation, Instagram content ingestion, topic controls, preview testing, creator education, and Professional Dashboard entry points.

  • Increased fan conversation completion by 18% and reduced creator response latency by 46% through DM/story-reply flows, handoff paths, tone controls, guardrails, analytics, and quality-review workflows.

A young person with long, wavy hair sits in front of a plain background, looking directly at the camera.
A young person with long, wavy hair sits in front of a plain background, looking directly at the camera.

Shopify

shopify.com

Senior Product Manager → Product Lead — Merchant Growth Automation, Flow & Audiences

Toronto, ON / Remote

Jun 2019 - Aug 2023

Led product initiatives across Shopify Flow and merchant growth automation, helping merchants automate operations, launch workflows faster, and activate commerce signals for customer acquisition.

  • Increased Shopify Flow activation by 31% by launching automation templates across marketing, order operations, fraud review, segmentation, inventory alerts, and lifecycle workflows.

  • Reduced workflow time-to-launch by 38% by simplifying trigger/action setup, template discovery, previews, error handling, and app integrations across Shopify Admin, GraphQL APIs, Ruby/Rails services, and React/Polaris surfaces.

  • Built Audiences-related activation tooling for eligible Shopify Plus merchant cohorts, helping merchants package first-party commerce signals, export higher-intent segments, and streamline paid acquisition setup.

A young person with long, wavy hair sits in front of a plain background, looking directly at the camera.
A young person with long, wavy hair sits in front of a plain background, looking directly at the camera.

Stripe

stripe.com

Full Stack Engineer → Product Manager — Stripe Radar & Payment Risk

San Francisco, CA

Oct 2016 - May 2019

Moved from product-facing engineering into product ownership across Stripe Radar, fraud controls, payment-risk workflows, and risk intelligence for high-volume businesses.Built DesignerGPT across web, mobile, voice, API, and admin surfaces

  • Reduced false-positive payment blocks by 16% by improving Radar rule recommendations, risk-score explainability, custom rule previews, review queues, and merchant control surfaces.

  • Improved fraud operations efficiency by 28% by launching transaction review tooling, manual-review queues, related-payment context, fraud insights, and dashboards for risk teams.

  • Reduced chargeback exposure by 12% while protecting authorization quality through better merchant configuration workflows, model-feedback loops, authentication tradeoffs, and Radar controls across Ruby, React, and transaction-event systems.

A young person with long, wavy hair sits in front of a plain background, looking directly at the camera.
A young person with long, wavy hair sits in front of a plain background, looking directly at the camera.

Microsoft

microsoft.com

Software Engineer → Software Engineer II — Azure Commerce, Billing & Usage Infrastructure

Redmond, WA

Aug 2012 - Sep 2016

Built backend infrastructure for Azure commerce, billing, usage metering, subscription lifecycle, telemetry, and operational reliability during the early scale-up of Microsoft’s cloud platform.Positioned cybersecurity offer across 8 industries and 11 service categories

  • Built backend services for Azure usage events, subscription state, account provisioning, billing workflows, and reconciliation jobs across C#/.NET services, REST APIs, SQL Server, Azure Storage, and internal commerce systems.

  • Reduced incident investigation time by 35% by developing telemetry pipelines, dashboards, alerting, reconciliation checks, and debugging tools for distributed billing and usage services.

  • Improved billing and usage reliability by strengthening API observability, service-health monitoring, reconciliation workflows, and production support processes across Azure commerce systems.